Terms and Conditions
Welcome to Rivoré. By accessing or purchasing from our website or social media platforms, you agree to the following terms and conditions:
1. Product Information
We do our best to provide accurate product descriptions, scent inspirations, and images. However, due to screen settings and individual scent preferences, actual fragrance experience may vary slightly.
2. Pricing & Payment
- All prices are listed in BDT (Bangladeshi Taka)
- We accept Cash on Delivery, bKash, and other available mobile payment methods
- Prices are subject to change without prior notice
3. Order Confirmation
Once an order is placed, you’ll receive confirmation via phone, message, or email. We reserve the right to cancel any order if the item is unavailable or in case of suspicious activity.
4. Delivery
- We deliver all over Bangladesh within 3 to 4 working days
- Delivery time may vary due to location or unforeseen delays
- Shipping fees (if any) will be mentioned at checkout
5. Returns & Replacements
- Customers must report any issue within 24 hours of receiving the product
- A clear unboxing video is mandatory for any return or replacement request
- For full details, visit our Replacement & Return Policy
6. Intellectual Property
All content on this website — including logos, text, images, and product names — is the property of Rivoré. Unauthorized use or copying is strictly prohibited.
7. Privacy & Data
Your information is safe with us. We only collect personal data (like phone, address) to fulfill your order. We do not share your information with third parties.
8. Changes to Terms
Rivoré reserves the right to update these terms at any time. Please check this page regularly to stay informed.
By shopping with Rivoré, you agree to these terms.
Thank you for being a part of our journey.